Privacy Policy
Last Updated: May 25, 2025
At Zyvena ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or use our services.
By using Zyvena, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
Information you voluntarily provide, including:
- Name
- Email address
- Billing information
- Payment details (processed through secure third-party payment providers)
- Account information
- Customer support communications
Wellness Information
Information you provide through quizzes, surveys, or assessments, such as:
- Age range
- Fitness goals
- Wellness preferences
- Lifestyle information
This information is used solely to personalize your experience.
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Website activity
- Pages viewed
- Referring URLs
2. How We Use Your Information
We may use your information to:
- Provide access to Zyvena programs and services
- Personalize your wellness experience
- Process transactions
- Deliver customer support
- Improve our website and services
- Send important account updates
- Respond to inquiries
- Analyze website performance and user engagement
- Prevent fraud and unauthorized activity
3. Marketing Communications
With your consent, we may send:
- Educational content
- Wellness tips
- Product updates
- Promotional offers
- News and announcements
You may unsubscribe from marketing communications at any time by clicking the unsubscribe link included in our emails.
4. Cookies and Tracking Technologies
We may use cookies, pixels, analytics tools, and similar technologies to:
- Improve website functionality
- Understand user behavior
- Personalize content
- Measure marketing performance
- Enhance user experience
You may disable cookies through your browser settings, although certain features of our website may not function properly.
5. Sharing of Information
We do not sell your personal information.
We may share information with trusted third parties that assist us in operating our business, including:
- Payment processors
- Email service providers
- Analytics providers
- Customer support platforms
- Hosting providers
These third parties are only permitted to use your information as necessary to provide services on our behalf.
6. Data Security
We implement reasonable administrative, technical, and organizational safeguards to help protect your information.
However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information only as long as reasonably necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
When information is no longer required, it may be securely deleted or anonymized.
8. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Accessing your information
- Correcting inaccurate information
- Requesting deletion of your information
- Restricting processing
- Withdrawing consent
- Requesting a copy of your data
To exercise these rights, please contact us at: contact@zyvena.org
9. Children's Privacy
Zyvena is intended for individuals aged 18 and older. We do not knowingly collect personal information from children under 18 years of age. If we become aware that such information has been collected, we will take reasonable steps to remove it.
10. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of third-party websites. We encourage users to review the privacy policies of any external sites they visit.
11. International Users
If you access Zyvena from outside the country where our servers are located, your information may be transferred, stored, and processed in other jurisdictions where privacy laws may differ. By using our services, you consent to such transfers.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of Zyvena after changes are posted constitutes acceptance of the updated Privacy Policy.
13. Contact Us
If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:
Zyvena
Email: contact@zyvena.org